Question 1

What is Impart QMS?

Accepted Answer

Impart QMS is a quality management system built specifically for IVF laboratories. It replaces paper-based QC logs, spreadsheets, and manual compliance tracking with a digital platform that streamlines daily quality control checks, equipment management, compliance reporting, and more.

Question 2

How does the free trial work?

Accepted Answer

When you create an account, you automatically receive a 90-day free trial with full access to every feature. No credit card is required to start. Before your trial ends, we will notify you via email with instructions to set up billing if you would like to continue.

Question 3

What happens after my trial ends?

Accepted Answer

At the end of your 90-day trial, you can subscribe to Impart QMS at $4,500 per laboratory per year to continue using the platform. If you choose not to subscribe, your account will be placed on hold and your data will be preserved for 90 days — contact us during that window and we will provide a complete export of your data.

Question 4

Is my data secure?

Accepted Answer

Yes. Impart QMS is built on enterprise-grade infrastructure with encryption at rest and in transit, role-based access controls, and comprehensive audit logging. We take the security of your laboratory data seriously and follow industry best practices for data protection.

Question 5

Does Impart QMS support CAP compliance?

Accepted Answer

Absolutely. Impart QMS includes features designed to satisfy CAP accreditation requirements, including complete audit trails, corrective action (CAPA) workflows, digitally signed reports, quality indicator tracking, and annual QMS review templates. Our platform helps you stay audit-ready at all times.

Question 6

Can I manage multiple laboratories?

Accepted Answer

Yes. Impart QMS supports multi-laboratory management from a single account. You can configure each laboratory independently or share standardized workflows across your network, with centralized oversight and reporting.

Question 7

What integrations are available?

Accepted Answer

Impart QMS integrates with PharmaWatch and Sensaphone Cryo Sentinel environmental monitoring systems. Map PharmaWatch zones to your QC parameters and import temperature and humidity readings on-demand during Morning QC checks. Cryo Sentinel integration provides automated monitoring for cryogenic storage equipment. Email alerts notify staff of out-of-range conditions.

Question 8

How do I get support?

Accepted Answer

All subscribers receive dedicated support via email. You can reach our support team through the Contact page or by emailing us directly. We aim to respond to all inquiries within one business day.

Question 9

Can I export my data?

Accepted Answer

Yes. You can export QC data, reports, and audit trails in CSV and PDF formats at any time. Your data belongs to you, and we make it easy to access and export whenever you need it.

Question 10

How do I cancel my subscription?

Accepted Answer

You can cancel your subscription at any time by contacting our support team. If you cancel, your access will continue until the end of your current billing period. There are no cancellation fees or penalties.

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