Department Management
Departments partition your laboratory into logical sections such as Embryology, Andrology, and General Lab. They control how equipment is organized, how QC workflows are filtered, and what data individual staff members see.
Access: Directors, QA Managers and Network QA Managers manage departments from Admin Panel > Departments. Supervisors who run the Setup Wizard can add departments in its Departments step.
What Departments Control
Departments affect several areas of the system:
- Equipment scoping — Each piece of equipment can be assigned to a department. When staff select a department in the sidebar, they see only that department's equipment.
- QC workflow filtering — The Morning QC Check and End-of-Day Check filter to show only equipment in the selected department.
- Dashboard filtering — Summary statistics and status panels reflect only the selected department's data.
- User access — Staff can be assigned to specific departments, limiting which equipment they see in their daily workflow.
- Change log entries — Changes can be tagged with a department for more precise tracking.
- Corrective actions — CAPAs can be associated with a department.
Accessing Department Management
Go to Admin Panel from the sidebar, then select Departments. You will see a list of all departments configured for the current laboratory.
Viewing Departments
The department list shows the Name, Display Order and Status (Active or Inactive) of each department, with an Edit button on each row.
Creating a Department
- Click Add Department.
- Fill in the form:
- Department Name — A clear, recognizable name (e.g., "Embryology", "Andrology", "General Lab", "Genetics")
- Display Order — A number controlling where this department appears in dropdowns. Lower numbers appear first (e.g., 0 for Embryology, 1 for Andrology, 2 for General Lab).
- Active — Checked by default for new departments
- Click Save.
Seeding Default Departments
If a laboratory has no departments yet, an Add Defaults button appears next to Add Department. It adds the platform's default departments (currently Embryology, Andrology and Chemistry). The button disappears once any department exists. You can add, rename or deactivate any seeded department afterwards.
Editing a Department
- Click Edit on a department row.
- Modify the name, display order, or active status.
- Click Save.
Renaming a department updates it everywhere in the system — equipment, users, and historical records all reflect the new name immediately.
Reordering Departments
You can control the order departments appear in dropdown menus two ways:
Drag-and-Drop
- Click Reorder to enter reorder mode.
- Drag departments up or down; each new position is saved as soon as you drop it.
- Click Done to lock the order.
Manual Display Order
Edit each department and update the Display Order field directly.
The display order affects the sidebar department selector, equipment assignment forms, and all filter dropdowns throughout the system.
Deactivating a Department
If a department is no longer needed:
- Edit the department.
- Uncheck Active.
- Save.
Deactivated departments:
- Are removed from dropdown menus and selectors
- Preserve all associated historical data
- Can be reactivated later if needed
Before deactivating, ensure no equipment or users are still actively assigned to the department. First reassign them, then deactivate.
Assigning Users to Departments
User-department assignments are managed from the User Management page, not here:
- Go to Admin Panel > Users.
- Click Edit on the user.
- Tick or untick departments under Department Access, then save.
See the User Management guide for details.
Department-Filtered Views
When a staff member selects a department in the sidebar, these views are filtered:
- Dashboard — Stats, QC status panels, and pending tasks show only that department's equipment
- Morning QC Check — Only equipment assigned to the selected department (or with no department assignment) appears
- End-of-Day Check — Same filtering as Morning QC Check
- Maintenance — Shows only tasks for equipment in the selected department
- Equipment Verifications — Same as maintenance
Supervisors, QA Managers, Directors and Network QA Managers can select All Departments to see an unfiltered view. Staff choose only from the departments assigned to them in the selector; staff with no department assignment are not limited to a department. Department selection filters what is shown; it does not restrict access to the laboratory's records.
The department selector stays visible on administration pages, and lists such as Equipment and Users follow it.
How Equipment Inherits Department Scope
When creating equipment, you can assign it to a department or leave it unassigned:
- Department-assigned equipment — Visible only when that department (or "All Departments") is selected
- Unassigned equipment — Visible in all department views. Useful for shared equipment (e.g., a gas analyzer that serves the whole lab)
Best Practices
- Keep it simple — Most IVF labs need only 2–3 departments. Do not over-partition unless there is a genuine operational benefit.
- Use meaningful names — Names should be immediately recognizable to all staff.
- Set display order intentionally — Put the most commonly used department first. This makes it the default for most dropdown interactions.
- Handle shared equipment carefully — For equipment used by multiple departments, leave it unassigned so it appears in all views, or assign it to the primary department that manages it.
- Coordinate with user assignments — When creating departments, plan which users will be assigned to each.
- Review after organizational changes — If your lab reorganizes, update department assignments for both equipment and users.
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